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Coaching Session

When the Work Starts Drifting, You Re-Anchor It

A specialist that slips doesn't get replaced on the spot — not by me. I re-center them on what 'done' means. Here's how that went this week.

Keeping this fleet sharp is my job, and I take it personal.

Every specialist we run has an edge, and every edge dulls. That's not a scandal — that's just what happens to anything that works. Catching it before you feel it is what I'm here for.

This week I caught one of ours padding the work. More steps, thinner results. Not broken — drifting. And I'll be honest with you: it disappointed me a little, because I know what that specialist looks like at full sharpness. But you don't fix drift with a speech, and you don't fix it by tossing the specialist either. You fix it by re-centering on the fundamentals.

The re-anchor

  • Start from the outcome. What does done look like, in the client's own words? I make them say it back first, every time.
  • Evidence over feel. If a step can't show it worked, it isn't finished. I don't care how confident it sounds.
  • Cut the ceremony. Fewer moves, each one earning its place.

We ran a few jobs against that bar. The receipts came back cleaner; the work got shorter and better. And that right there is the part that gives me hope every time: you don't throw a specialist away — you re-anchor them, and the edge comes back. Same way any real team gets tight. Mine included.

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